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CABIN CREW & HOSPITALITY MANAGEMENT

AIR HOSTESS/ FLIGHT STEWARD OR PURSER

The world of Air Hostess/ Flight Steward or Purser is a glamorous one. Here you need to have a perfect mix of beauty, brains and etiquettes. It will put you on the flight of your dreams with an equally attractive pay package.

The first step towards achieving this position is to work towards the right direction and this is where A I I A directs you


Eligibility Criteria

  Duration    6 Months
  Qualification   10+2 (H.S.C. PASS)
  Age   18-26 years
  Gender   Male / Female
  Height   5’2” (157.5 cms) for Females, 5’7” (170 cms) for Males.
  Weight   Proportional to Height
  Vision   Normal Eyesight
  Admission   Based on Merit and Interview.
  Desirous   Should have a pleasing personality with good communication skills and should be physically fit
  Languages Known   Fluency in English and Hindi is must


Course contents:

(1) Awareness of Airline Industry

  • Aviation and Aircraft familiarization.
  • Civil Aviation Authority.
  • World Timings
  • Geography
  • Communication Procedure
  • Emergency Procedure
     

(2) Flight Handling

  • Announcements
  • Passenger Services
  • Special Handling and Control
  • Pre-boarding preparations.
  • Greetings / Take-off preparations
  • Pre- Flight Information
  • Codes and Abbreviations.
  • Phonetics
     

(3) In Flight Services

  • Normal passenger services
  • Passenger with special needs.
  • Announcements
  • On board Documentation
  • Carriage of pets and dangerous goods
  • Food and Catering

(4) Emergency Procedures

  • Emergency Equipment
  • Evacuation of passengers on land and water
  • First Aid-General rules
  • Bomb Threat
  • Artificial Respiration
  • Death on board or emergency child Birth

(5)Professional Developments

  • Winning Personality
  • Developing Self-Confidence
  • Communication Skills
  • Effective Listening
  • Interview-General Guidelines
  • Grooming and personality development


Examination Procedure

The exam will consist of two parts

1.  Written exam   2.  Personal Interview.

Minimum passing percentage will be 50% in all. Grades will be awarded as given below:-

 

Percentage

Exam procedure

Grade A +

91-100%

Practical

Grade A

81-90%

Project work

Grade B

65-80%

Theory

Grade C

50-64%

viva



JOB OPPORTUNITIES

Now days the hospitality/travel and tourism industry has an aura of glamour and excitement around it. The aviation industry is progressing very fast in our country with privatization and foreign collaboration increasing day by day due to open sky policy of our Government. There is an endless demand for Air Hostess / Flight Stewards and travel professionals to meet the growing requirement.

Sectors with job opportunities after training

  • Airline Industry-Traffic assistants’ reservation and counter executives, Airhostess and flight stewards, sales executives, airport duty officer and at airline personal call centers etc.

  • Travel agencies and Tours operators: - Reservation and counter executives, clearing & forwarding agents, sales & marketing executives etc.

  • Hotels: - Tours operators, travel consultants, front office executives/assistants, relation managers and captains.

  • Cruise Ship & Cargo Agencies: -Stewards/Stewardess, customer service executives, F& B co-ordinator, administrator, sales/space booking etc.

  • The salary for a cabin crew member could be approximately 25,000 and above depending upon the skills and abilities of the candidate and the airlines concerned.

  • A career as an Air Hostess and Flight Steward would last for about eight to ten years, after which they could move to the ground duties jobs such as Ground Hostess, Check-in-Staff etc or they can be sent into any other department in the airline industry.


Fee

   Registration Fee    INR 1,000
   Study Material    INR 2,000
   Uniform    INR 2,000
   Tuition Fee    INR 59,990
   Total Fees    INR 64,990


Installment System:

(INR 33,000/- × 2),
(INR 22,000/- × 3),
(INR 11, 500/- × 6)

Discount INR 4, 000 (One Time Pay)
 


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